Account Details

My address or other contact information has changed. How can I update it?
As we need to keep your records up to date on a couple of systems, including our Finance Department, we need you to inform us by completing the form attache...
Fri, 2 Mar, 2018 at 2:33 PM
Where can I access the monthly stats for my agency?
To access any of your monthly for your agency branch, please follow the steps below: 1. Log into your PropertyPal.com account. 2. On the left hand side...
Mon, 5 Mar, 2018 at 12:11 PM
Our office has moved, what do we do?
Simply email our Helpdesk info@propertypal.com with your request, including the new office address. Please complete the attached Change of Details Form ...
Mon, 5 Mar, 2018 at 12:26 PM
Our logo has changed, what do I do?
Simply email our Helpdesk help@propertypal.com requesting to update your company logo.  Please attach the new logo in the email in jpeg or png format. T...
Mon, 5 Mar, 2018 at 12:21 PM
A member of staff has moved on and no longer works within our company. What do I do?
1. Log in to your account (to check your access rights, click on to your name on your account to see if you can add/edit users)    2. Now, simply...
Mon, 5 Mar, 2018 at 2:31 PM
Our Logo on PropertyPal is very small, how can I fix this?
Each listing on PropertyPal has a set amount of space to show the agents logos.  Where a logo isn't the same shape as this space, the system will fit i...
Mon, 12 Mar, 2018 at 11:54 AM
My Agency isn't showing on the Find an Agent page, why is this happening?
The find an agent section is automatically sorted by the system showing the agent with the most properties in an area.  The top 3 agents are automatically m...
Tue, 6 Mar, 2018 at 9:41 AM