How to Set up Direct Debit

To set up a Direct Debit, go to

There are two ways you can set up a Direct Debit. 

1 - You can download the form and either post it back to us at the address below or email the form to 

Accounts Department

Unit 2d Jennymount Business Park

North Derby Street 


BT15 3HN

2 - You can fill in the form online by going to . You will be asked to verify your email address first and once you have done so you will be able to complete the form. This will then automatically be sent to us and you will also receive a copy. 

How long does the process take?
The process usually takes 14 days to be fully completed.

What if I have bills outstanding how do I pay them?
You can either pay the outstanding bills by another payment method until the Direct Debit is active or if you advise us we can collect any outstanding amounts by Direct Debit once it is set up. It is entirely your choice.