First, you must login to your own website (not the PropertyPal estate agent login). If you are not set up as a user, click on 'login/register' and register as a user.
Once this is complete, you can send the username (email address) to email@example.com to request that you are set up as an 'admin user' on your website.
When we action this, you should then see a new feature when logged in to your site (see attached image).
Clicking the 'bump up' option should move a property to the top of the appropriate search result page on your site.